Healthcare communication and continuity operations

Start with the communication and continuity your organization needs now.

ReadyQueue connects communication, responsibility, follow-through, referrals, readiness, Clinic Flow, equipment, vendors, deadlines, reporting, and operational knowledge without replacing your EHR or existing applications.

built for ophthalmology, optometry, surgery centers, specialty groups, and healthcare organizations.

30-DAY Evaluation

Evaluate ReadyQueue using one real communication or continuity problem. An approved 30-day evaluation is configured around your real locations, users, communication paths, responsibilities, deadlines, and highest-pressure workflow. No credit card is required to begin.

Guided 30-day evaluation Configured around real communication, ownership, deadlines, and operating work.

Independent and single-location healthcare organizations

Essential

An unusually complete communication and continuity foundation for one location that needs clear ownership, follow-through, deadlines, and operational memory.

$199 / month

Billed monthly after the evaluation

Annual billing includes two months at no additional cost.

Locations 1 location

Users Up to 5 users

Reporting Weekly summary

Communication and patient operations

Basic internal ReadyQueue messages and communication history
Quick notes, structured updates, acknowledgment, and follow-through
Basic ReadyQueue Signal™ intake, review, and routing
Referral tracking from receipt through closed-loop outcome
Missing-information, owner, next-action, and deadline control
Patient-contact attempts, scheduling, follow-up, and recall
Readiness, authorization, and basic Clinic Flow visibility for one location

Continuity and operating support

Responsibilities, backup ownership, notes, and activity history
Alerts for overdue, blocked, unassigned, and waiting work
Safe weekly operational brief
Basic voice dictation and read-aloud usage with privacy controls
Equipment registry, service history, warranty, and downtime
Vendor contacts, documents, renewals, and obligations
Standard spreadsheet import, CSV export, basic Continuity Brief, and guided onboarding

Request Guided Evaluation

Best for Growth

Guided 30-day evaluation Configured around real communication, ownership, deadlines, and operating work.

Growing specialty groups and multi-location organizations

Professional

A cross-location communication and continuity command system for organizations that need advanced routing, outreach, exceptions, escalation, reporting, and operational memory.

$399 / month

Billed monthly after the evaluation

Annual billing includes two months at no additional cost.

Locations Up to 5 locations

Users Up to 25 users

Reporting Weekly + monthly

Advanced communication and patient operations

Everything in Essential
Manager communication and attention command center
Attention profiles, acknowledgment rules, reminders, and escalation paths
Secure ReadyQueue messages, secure email, fax, and approved outreach workflows
Delivery status, response processing, retry, expiration, and escalation handling
Cross-location Signal routing, responsibility, backup, and exception management
Sticky-photo capture, meeting operations, advanced imports, mapping, validation, and duplicate review
Full Clinic Flow plus advanced referral, authorization, denial, appeal, readiness, and outcome exceptions

Advanced continuity and intelligence

Mobile equipment scanning, identity review, inventory sessions, and duplicate matching
Full equipment recognition, service, warranty, transfer, storage, utilization, disposition, and approval history
Cross-location equipment, vendor, responsibility, and operational history
Primary and backup responsibility mapping with management escalation
Weekly operations reporting and monthly executive report
Location, trend, bottleneck, communication-to-action, and exception intelligence
Full Continuity Brief, Management Transition Package, priority onboarding, and support

Request Guided Evaluation

Enterprise evaluation Scoped around hierarchy, migration, security, integrations, reporting, and implementation.

Networks, regional groups, consolidators, and surgery-center operators

Enterprise

A governed communication and continuity environment for networks that require corporate routing, regional oversight, custom controls, integration planning, and dedicated implementation.

Custom

Scoped agreement for hierarchy, migration, security, implementation, integrations, reporting, and support.

Locations Custom scale

Users Custom access

Reporting Corporate + regional

Network communication and continuity

Everything in Professional
Corporate, regional, organization, department, and location workspaces
Network and corporate Signal routing with local accountability
Regional briefings, network-wide communication oversight, and executive visibility
Cross-organization acknowledgment, escalation, approvals, and exception structures
Acquisition, transition, and new-location communication and continuity onboarding
Network-wide Clinic Flow, referrals, readiness, authorizations, equipment, vendors, and outcomes

Custom governance and implementation

Custom connectors, APIs, approved file exchange, and vendor-integration planning
Custom hierarchy, permissions, location scope, reviewer, and human-confirmation structure
Custom communication retention, speech, notification, escalation, and review controls
Custom migration, imports, reporting, data-retention, and continuity requirements
Security, privacy, business-associate, implementation, and governance review
Dedicated implementation coordination, training, contracted service levels, and enterprise support

Discuss Enterprise

Underpriced, not stripped down

Essential and Professional include meaningful communication, continuity, equipment, vendor, reporting, and human-review value without per-physician pricing.

Guided implementation

Begin with one real communication or continuity problem, clear owners, deadlines, attention rules, and measurable operating priorities.

Communication grows by scope

Essential includes basic internal communication and Signal routing. Professional adds secure outreach, attention profiles, cross-location routing, response handling, and escalation.

Enterprise remains custom

Networks require separately scoped hierarchy, connectors, retention, speech, notification, escalation, review controls, reporting, implementation, and support.

Optional managed operations

Human support when your organization needs more than software.

Approved ReadyQueue specialists can review designated queues, assist with follow-up, correct uncertain captures, support communication completion, and help preserve operational continuity under customer-defined rules.

Separately scoped

Managed services are not automatically included in Essential, Professional, or Enterprise subscriptions. Scope, access, responsibilities, service levels, and pricing require a separate agreement.

Referral and authorization queue review
External document, fax, and intake review
Patient and operational follow-up assistance
Uncertain capture and equipment identity review
Communication completion and exception support
Customer-defined human review and operational assistance

Discuss Managed Operations

Plan comparison

What changes as your operating scope grows.

Feature	Essential	Professional	Enterprise
Locations	1	Up to 5	Custom
Users	Up to 5	Up to 25	Custom
Internal communication	Basic messages + quick notes	Advanced attention + response handling	Network governance
Signal routing	Basic	Cross-location + escalation	Corporate + regional
External communication	Controlled response patterns	Secure email + fax + ReadyQueue outreach	Custom channels + controls
Voice and accessibility	Basic dictation + read-aloud	Advanced capture + meeting operations	Custom speech + accessibility controls
Clinic Flow	Single-location visibility	Advanced + cross-location	Network-wide
Referral, readiness, and authorization	Core operations	Advanced automation + exceptions	Regional governance
Equipment and vendors	Registry + continuity	Recognition + scanning + disposition	Network capital governance
Reporting and continuity	Safe weekly brief + basic Continuity Brief	Monthly executive + full Continuity Brief	Corporate + regional briefings
Integrations	Manual + approved files	Advanced imports + integration planning	Custom connectors + APIs
Implementation	Guided	Priority guided	Dedicated custom

Included across ReadyQueue

Every plan includes the same secure communication and continuity foundation.

Encrypted connections and protected handling patterns
Practice, location, role, and responsible-user boundaries
Communication, assignment, acknowledgment, activity, and audit history
Human review for uncertain, sensitive, or consequential outcomes
ReadyQueue Signal™ intake and accountable next-action support
Operational continuity through owners, backups, deadlines, history, and reporting
Works alongside existing clinical, scheduling, billing, imaging, fax, email, equipment, vendor, and practice-management systems

Pricing questions

Understand how ReadyQueue is structured.

Does ReadyQueue replace the EHR?

No. ReadyQueue is the communication, coordination, accountability, and continuity environment around your clinical, scheduling, billing, imaging, fax, email, equipment, vendor, and practice-management systems.

Is ReadyQueue only for ophthalmology?

No. Ophthalmology is an important initial market, but ReadyQueue is designed for optometry, surgery centers, specialty groups, and broader healthcare operations.

What is included in Clinic Flow?

Clinic Flow coordinates patient stages, rooms, testing, providers, handoffs, wait time, delays, blocks, ownership, next actions, and escalations. Essential supports one-location flow visibility. Professional adds advanced live coordination and cross-location management.

What is included in the evaluation?

The evaluation is configured around an approved operational problem using your actual locations, users, responsibilities, workflows, deadlines, and priorities. No credit card is required to begin.

Which communication services are included?

Essential includes basic internal ReadyQueue messages, quick notes, basic Signal routing, a safe weekly brief, and basic voice dictation and read-aloud usage. Professional adds attention profiles, secure ReadyQueue outreach, secure email and fax workflows, response processing, delivery status, cross-location routing, reminders, and escalation. Enterprise adds network routing, regional briefings, custom connectors, and custom communication, retention, speech, notification, escalation, and review controls.

Are human managed services included in the subscription?

No. Optional Managed Operations is separately scoped. Approved ReadyQueue specialists may support designated review, follow-up, uncertain capture correction, communication completion, or operational assistance under a separate customer agreement.

Why is Professional priced higher?

Professional supports more locations and users, advanced Clinic Flow, cross-location reporting, outreach automation, advanced import controls, equipment scanning and disposition, executive reporting, and full continuity tools.

How is Enterprise pricing determined?

Enterprise pricing depends on organizations, locations, users, hierarchy, migration, custom permissions, integrations, reporting, security review, training, service levels, and implementation requirements.

Is ReadyQueue priced per physician?

No. Essential and Professional are based on organizational scope, locations, users, reporting, automation, and workflow capacity.

Can ReadyQueue support international organizations?

Yes. ReadyQueue is being structured for multilingual public pages and international implementations. Data residency, contracts, privacy requirements, currency, billing, and integrations must be reviewed for each country and organization.

Is ReadyQueue HIPAA certified?

HIPAA does not provide a general software certification that automatically makes an organization compliant. ReadyQueue is designed for HIPAA-regulated workflows with access controls, tenant separation, audit history, secure communication patterns, and documented responsibility. Appropriate agreements, policies, training, configuration, and use remain necessary.

Begin with the communication gap creating the greatest operational pressure.

Use the evaluation to organize a real communication, Clinic Flow, referral, readiness, authorization, equipment, vendor, responsibility, or continuity workflow.

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